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Know How Your Data Is Used

Before you open your account, this Privacy Policy explains how we collect, use, store and protect data linked to your profile, wallet, device and support messages.

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HELP PATHS

Reach Us About Privacy Requests

Privacy questions should reach a channel where we can verify you and respond without exposing your account. Use the same contact details you keep on your account, then explain what you want checked, corrected, exported or deleted. We may ask for extra proof before acting on a request, because privacy handling must protect the account from anyone who is not you.

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Privacy email

Send us the email address on your account, the privacy request you want us to handle, and any date or payment reference that helps us find the right record without sharing card or bank secrets.

Live chat privacy check

When you reach us through chat, we may ask you to confirm account control before discussing personal data. That keeps privacy questions tied to your account rather than an open conversation window.

Account request form

Use the account request form for changes to your name, phone number, or contact choices. Attach clear proof only when asked, and cover any detail that is not needed for the privacy request.

DATA CARE

Your Controls Inside rajawager

We treat privacy as an account control, not a hidden setting. Your profile, wallet records, login activity, cookies and support history sit under rules for access, retention and correction.

Data we collect

We collect your name, contact details, login records, device data, wallet references and messages you send to support. We use only what is needed to run your account, respond to requests and protect account access.

Cookie handling

Cookies help us remember your session, language choice, device signals and security checks. You can adjust browser settings, but blocking some cookies may affect login, verification or the way your privacy choices are saved.

Payment privacy

UPI, Paytm and PhonePe references may appear in wallet records so we can match payments, handle queries and meet record duties. We do not ask you to send full bank secrets through chat.

Account security

We use login checks, device signals and support verification before discussing personal data. If a privacy request looks unusual, we may pause the response until account control is confirmed through safer contact steps.

Record retention

Some data is kept while your account is active and for a period after closure where law, payment tracing or dispute handling requires it. When retention ends, we delete or anonymise records where practical.

Correction requests

You can ask us to correct contact details, update identity records, change communication choices or explain how a record is used. We may need proof before changing details that affect payments or access.

Privacy Answers Before You Join

These answers explain how the policy works when you create an account, use the wallet, contact support or adjust privacy choices. They do not replace the full policy, but they help you understand what to expect before you share data. If your request involves local law, we handle it where that law permits and may ask for proof.

We collect details such as your name, phone number, email address, login data, device signals and wallet references. We use them to create the account, verify access, respond to privacy requests and keep required records.

Payment references help us match wallet activity to your account, trace a transaction query and meet record duties. We keep only the details needed for those purposes and avoid asking for sensitive bank secrets in chat.

Yes, you can request a copy of data linked to your account. We may need to confirm your identity first, then we share the data we can provide under applicable law and account safety checks.

You can ask us to correct contact details through support or the account request form. If the change affects login, payments or verification, we may ask for proof before updating the record.

We keep data while your account is active and for required periods after closure where law, payment tracing, tax, security or dispute handling requires it. After that, we delete or anonymise records where practical.

We share data only where needed for hosting, payments, verification, security, support or legal handling. Service partners receive the data needed for their task and must handle it under privacy and security terms.

Use the privacy email, live chat privacy check or account request form. Tell us what you want changed, accessed or deleted, and use your account contact details so we can verify the request safely.

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